Refund policy

Returns & Refunds Policy

Not feeling your purchase? No problem. You have 30 days from the purchase date to return it for a full refund.

Just make sure the product is:

• Unused
• Unopened
• In its original packaging

Due to the personal nature of our products, we can’t accept returns on items that have been opened or used.

To start a return, contact our team:

Telephone: +44 (0)1636 703454

Email: sales@creativeconceptions.co.uk

We’ll send you a returns form to include in your package. Once we receive and inspect your return, we’ll email you to confirm and process your refund. The money will go back to your original payment method within 14 days of us receiving the item.